Privacy & Confidentiality
At Elevated Treatment & Recovery Solutions, we understand that seeking services of any kind may involve sensitive personal, legal, and health-related information. Our agency is committed to protecting client privacy and maintaining confidentiality in accordance with applicable state and federal requirements.
Confidential Client Records
Information shared with our agency is handled with care and is not released without proper authorization, except when disclosure is permitted or required by law.
HIPAA & 42 CFR Part 2
Client information may be protected by HIPAA and, when applicable, federal substance use confidentiality regulations under 42 CFR Part 2.
DUI & Secretary of State Documentation
DUI evaluations, Uniform Reports, updates, verifications, and related documentation are shared only with appropriate authorization or as required by applicable rules, court processes, or Secretary of State procedures.
Secure Communication
We take reasonable steps to protect information shared through our office, phone systems, electronic records, and approved communication methods. Clients should avoid sending detailed medical, legal, or confidential information through unsecured forms.
Website Contact Form Notice
Contact forms on this website are intended for general questions, scheduling requests, and basic service inquiries. Please do not include detailed health information, court documents, Social Security numbers, driver’s license numbers, or other sensitive information unless specifically instructed by our office through a secure method.
Emergency Notice
This website is for general informational purposes only and is not monitored 24 hours per day. If you are experiencing a medical emergency, mental health crisis, or immediate safety concern, call 911 or go to the nearest emergency department.