Frequently Asked Questions

Understanding Illinois Intervention Services

A DUI arrest, court referral, or Secretary of State notice can feel confusing. Therefore, clear information matters before you schedule.

Elevated Treatment & Recovery Solutions provides information about Illinois DUI evaluations, DUI Risk Education, Uniform Report Updates, and Secretary of State paperwork. In addition, this FAQ explains common steps, costs, documents, and appointment questions.

Our office serves East Moline, Moline, Rock Island, Silvis, Milan, the Quad Cities region, and nearby Illinois communities.

What is a DUI evaluation?

A DUI evaluation is a professional review after a DUI arrest or conviction. It helps decide what education, intervention, or treatment may be needed. In Illinois, the evaluator reviews driving history, chemical test results, objective testing, paperwork, and the interview. More state information is available through the Illinois Department of Human Services DUI Processes and Evaluations brochure.

Who needs a DUI evaluation in Illinois?

People arrested for or charged with DUI in Illinois may need a DUI evaluation. Also, an evaluation may be needed for court, probation, license reinstatement, Secretary of State hearings, or paperwork updates.

How long does a DUI evaluation take?

Most DUI evaluations take about 60 to 90 minutes. However, the time can vary. It depends on your paperwork, driving history, prior DUI history, testing, and whether more documents are needed.

What should I bring to my DUI evaluation appointment?

Bring a valid photo ID, court paperwork, DUI paperwork, and payment. Also bring prior evaluation, education, or treatment records if you have them. If requested, bring your driving abstract or Secretary of State paperwork.

How much does a DUI evaluation cost?

Current fees are listed on our Fee Schedule page. Before scheduling, clients are told the cost of the requested service.

What happens during the evaluation?

The DUI evaluation includes a paperwork review, required assessment tools, and an interview. Then, the evaluator uses that information to make the proper Illinois DUI recommendation.

Can I fail a DUI evaluation?

No. A DUI evaluation is not a pass-or-fail test. Instead, it determines the proper level of education, intervention, or treatment based on your history, records, interview, and Illinois DUI rules.

Are DUI evaluations confidential?

Yes. Client information is handled confidentially under privacy laws and agency policy. However, information may be released with proper authorization or when required by law.

Can I complete a DUI evaluation before my court date?

In many cases, yes. Completing the evaluation early may help with court compliance. It can also help you understand what services may be required. However, always follow instructions from your attorney, court, probation officer, or referral source.

Does the DUI evaluation determine whether I need classes or treatment?

Yes. The evaluation helps decide whether DUI Risk Education, intervention, treatment, or another recommendation is needed. The final recommendation is based on the evaluation results and Illinois DUI requirements.

What is DUI Risk Education?

DUI Risk Education is a state-approved education program. It is required for many people after an Illinois DUI evaluation. The program covers alcohol and drug use, impaired driving, decision-making, legal consequences, and risk reduction. In addition, the Illinois Secretary of State provides information on its Alcohol- and Drug-Related Hearings page.

Who needs DUI Risk Education?

DUI Risk Education may be recommended after a DUI evaluation. It is often required for Illinois court or Secretary of State purposes. However, the exact requirement depends on the evaluation, the court, and the Secretary of State.

What is a Uniform Report Update?

A Uniform Report Update is a document used after recommended services are completed. It updates the DUI service record for the court, probation, an attorney, or the Secretary of State.

What is a Secretary of State Denial Response?

A Secretary of State Denial Response reviews a denial or request for more information. It may address prior documents, history, missed requirements, or other concerns. General hearing information is available through the Illinois Secretary of State Department of Administrative Hearings.

Can I choose my own DUI provider?

In many cases, clients may choose an approved DUI service provider. However, requirements can vary by court, county, probation office, Secretary of State status, or referral source. Our Services page lists the DUI-related services offered by Elevated Treatment & Recovery Solutions.

What if I live in Iowa but received my DUI in Illinois?

If the DUI happened in Illinois, Illinois requirements may still apply. This can be true even if you live in Iowa or another state. Therefore, the correct process depends on the court, the Secretary of State, and your case details.

What if I live in Illinois but received a DUI in another state?

Out-of-state DUI cases can involve more than one agency. You may need to meet requirements from the arresting state, the court, and the Illinois Secretary of State.

How soon should I schedule DUI services?

Schedule as early as possible. Waiting can delay court compliance, education placement, treatment recommendations, paperwork, or Secretary of State documentation.

Will the court receive my paperwork?

Paperwork can be sent to the right party after a proper release is completed. Before anything is sent, clients must provide accurate court, attorney, probation, or Secretary of State information.

Can paperwork be sent to my attorney or probation officer?

Yes. With a valid release, documents may be sent to an attorney, probation officer, court contact, Secretary of State representative, or another approved recipient.

Can I use prior treatment or education toward my DUI requirements?

Prior services may be reviewed. However, acceptance depends on the documents, service dates, provider type, court expectations, and Secretary of State requirements.

Where are you located?

Elevated Treatment & Recovery Solutions is located in East Moline, Illinois. We serve clients throughout the Quad Cities and nearby Illinois communities.

What areas do you serve?

We serve East Moline, Moline, Rock Island, Silvis, Milan, Coal Valley, and the Illinois Quad Cities. Also, we assist with Illinois DUI-related requirements when appropriate.

How quickly can I schedule?

Scheduling depends on staff availability, the service needed, and your paperwork. Therefore, clients should contact the agency early. Staff can explain open appointment times and required documents.

Can someone else pay for my services?

In many cases, another person may pay for services. However, payment does not allow that person to receive confidential client information.

What if I lost my paperwork?

Staff can explain what documents are commonly needed. You may need to contact your attorney, probation officer, court, or the Illinois Secretary of State for copies. Missing paperwork may delay services.

What if I missed court?

The agency cannot provide legal advice. If you missed court, contact your attorney, the court clerk, or your probation officer right away. However, staff can still answer general questions about DUI-related services.

Can I bring someone with me?

Clients may usually bring a support person to the office. However, participation in the appointment depends on confidentiality rules, clinical judgment, and proper authorization.

What should I wear?

There is no special clothing requirement. Wear comfortable clothing that is appropriate for a professional office setting.

Do you provide virtual appointments?

Virtual availability depends on the service, state rules, paperwork needs, and agency policy. Therefore, clients should contact the agency to ask about the specific appointment type.

Do I need insurance?

Insurance is not generally required for DUI-related services. Fees and payment expectations are reviewed before scheduling. Please review the Fee Schedule for current service fees.

Will my employer be notified?

No. Employers are not notified unless you give proper written authorization or disclosure is required by law. Client information is protected by confidentiality rules and agency policy.

Can my attorney receive my paperwork?

Yes. With a valid release, the agency may send appropriate documents to your attorney. Please provide accurate attorney contact information when requesting this service.

Can I get copies of my records?

Clients may request records under agency policy and confidentiality rules. Some requests may require written authorization, identity verification, processing time, or record-copy procedures.

What happens if I’m late?

Late arrival may reduce appointment time or require rescheduling. If you are running late, contact the agency as soon as possible.

What if English isn’t my first language?

Tell the agency as early as possible if English is not your first language. Also tell staff if communication help is needed. Staff will review available options.

Do you offer interpreter services?

Interpreter needs should be discussed before the appointment. Availability may depend on the language, schedule, service type, and agency resources.

Can I transfer from another provider?

Transfer requests are reviewed individually. The agency may need prior records, completion documents, evaluation information, treatment summaries, releases, or other records before deciding next steps.

What payment methods do you accept?

Accepted payment methods may include cash, card, or other approved options. Payment expectations are reviewed before services are scheduled.

Do I need an appointment?

Yes. Appointments are recommended so staff can prepare for the correct service, review paperwork needs, and reserve enough time.

What are your office hours?

Office hours may vary by appointment availability. Contact the agency directly for current scheduling options.

How do I schedule?

Clients may schedule by phone or through the Contact Us page. Staff can help identify the right service and explain what documents to bring.

Can I reschedule?

Rescheduling may be available based on open appointment times and agency policy. Contact the agency as soon as possible if you cannot attend.

What if I miss my appointment?

Missed appointments may delay required services. Therefore, contact the agency as soon as possible to discuss rescheduling and any missed-appointment policy.

Do you accept walk-ins?

Services are generally by appointment. Walk-in availability may be limited because DUI evaluations require time, paperwork review, and staff availability.

Can family members call with questions?

Family members may ask general questions about services, fees, scheduling, and what to bring. However, specific client information cannot be discussed without proper written authorization.

Every DUI case is unique.

This FAQ answers common questions. However, each case can be different. Requirements may depend on the county, court, prior DUI history, and Secretary of State paperwork.

Staff can answer general questions about scheduling, required documents, available services, and what to expect during the evaluation process.